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Shipping Policy
We want your tabletop treasures to arrive safely and promptly, ready to grace your table. Please review our shipping guidelines below.
Processing Time
All orders are processed within [1-2] business days (excluding weekends and holidays). You will receive a notification once your order has shipped. During peak seasons or sales events, processing may take up to [3-5] business days .
Shipping Carriers & Methods
We primarily ship via [e.g., USPS, UPS, FedEx] and choose the most reliable method based on your location. A tracking number will be provided via email as soon as your order ships.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
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Standard Shipping: [Time, e.g., 5-8 business days] – [Cost, e.g., Calculated at checkout / Flat rate $9.9]
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Expedited Shipping: [Time, e.g., 2-3 business days] – [Cost, e.g., Calculated at checkout]
Special Packaging for Fragile Items
Because many of our products—such as ceramics, glassware, and porcelain—are delicate, we take extra care in packaging. Each fragile item is wrapped in [bubble wrap / eco-friendly foam / double-walled boxes] to minimize the risk of damage during transit. For textiles (like tablecloths and napkins), we use poly bags to protect them from moisture and dirt .
International Shipping & Customs
We currently ship to [List countries / "the contiguous United States only" / "Canada"].
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Delivery Times: International shipping typically takes [10-20] business days, but may be subject to customs delays beyond our control .
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Duties & Taxes: [Your Brand Name] is not responsible for any customs fees, duties, or taxes applied to your order. These charges are the responsibility of the customer .
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for packages delivered to incorrectly provided addresses. Address changes after shipment may incur a fee of [$49] .